Question 1

How much does Bistro cost?

Accepted Answer

Bistro has four monthly plans: Starter at $9, Pro at $29, Multi at $129, and Full Bistro OS at $180. Pay annually and you get two months free. There are no fees on pay-at-table payments; a small booking fee applies to reservation deposits only, and it is paid by the diner.

Question 2

Is there a free plan?

Accepted Answer

There is no permanent free plan. Bistro starts at $9 per month with the Starter plan, which is designed for food trucks, single cafés, and taquerías. You can cancel anytime with no fees.

Question 3

What is the booking fee?

Accepted Answer

The booking fee applies only to reservation deposits, booked through the AI voice agent or your public booking page. It is a fixed $1.00 + 1% per booking, added on top of the deposit and paid by the diner, so the restaurant always receives the full deposit it set. Payouts go directly to your Stripe Connect account; Bistro never holds your money.

Question 4

Does pay-at-table have any Bistro fee?

Accepted Answer

No. Pay-at-table is free of Bistro fees on every plan: diners pay their check and tip from their phone and only standard Stripe processing applies. The payment lands directly in your bank account through Stripe.

Question 5

Which plan includes the AI voice agent?

Accepted Answer

Full Bistro OS ($180/month) includes the AI voice reservation agent with 1,000 minutes of calls per month. The agent answers your phone 24/7, checks real availability, verifies the caller by SMS, and books tables straight into your dashboard.

Question 6

Which plan includes team management and tip tracking?

Accepted Answer

Team management, waiter dashboards, daily table-to-waiter assignment, and tip tracking are included in Bistro Multi ($129/month, up to 5 locations) and Full Bistro OS ($180/month, unlimited locations).

Question 7

Can I run more than one location on Bistro?

Accepted Answer

Starter and Pro support 1 location each. Multi supports up to 5 locations with a consolidated dashboard and cross-location reporting. Full Bistro OS supports unlimited locations.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time with no cancellation fees. Your menu and dashboard remain accessible until the end of the current billing period.

Question 9

What payment methods do you accept?

Accepted Answer

Subscriptions are billed through Stripe and accept all major credit cards (Visa, Mastercard, American Express, Discover). Diner payments accept cards and digital wallets through Stripe Connect.

Question 10

Do you offer annual billing?

Accepted Answer

Yes. Annual billing gives you two months free on every plan ($90/year on Starter, $290/year on Pro, $1,290/year on Multi, $1,800/year on Full Bistro OS).

Pick the plan that fits your floor.

Bistro Starter

Bistro Pro

Bistro Multi

Full Bistro OS